Community Activity

EE Broadband blocking websites

Hi all,Last 2 weeks I have noticed that using my EE Wifi I cannot access certain websites anymore. I haven't set any parental settings and I don't even think there is any settings as I only have broadband account. Could it be that EE randomly blockin...

Pay by mobile

Is the pay by mobile service down at the moment I'm tryingvto purchase something on xbox but it keeps saying there was an error  I have removed my spend cap but its still not working

Does EE cyber security provide a VPN when abroad?

I am currently in Canada for a couple of weeks and when I joined the hotel’s secure network a VPN appeared in the settings that keeps turning itself back on every time I connect to Wi-Fi, and there appears to be no way to delete it. I am not aware th...

Resolved! EE network

My sim card has lost all network signal. I can't even do anything. I have tried restarting the phone, tried taking the s card out. Nothing is working. It was working from 6.30pm 18th December. Then at 8.30pm 18th December just gone off. I have also t...

Pqul by Investigator
  • 631 Views
  • 17 replies
  • 1 Helpful

Broadband keeps disconnecting

Hello there, Our Wi-Fi keeps disconnecting and randomly going down to 34 mbps from anywhere in the range of 64-75mbps. As 34mbps is below our stay fast guarantee of 50mbps and we very often see this I don't think our broadband is doing what it should...

debus68 by Established Contributor
  • 437 Views
  • 28 replies
  • 0 Helpful

Broadband connection, first time.

The engineer came to my flat to install the EE small white box and  the opctical cable ,  but I still don’t have wifi,  there is a green light blinking, what should I do to solve that? 

Add ons

How do I check and change what extra I have on with not being able to get into my account? I go away Wednesday and I need to put the data roaming on!

Latest from our Blog

Meet the Pixel 8a

Meet the Pixel 8a - Delightful. Powerful. Full of Google AI.   Fun colours. Fresh design. Pixel 8a is bright and bold, and feels great in your hand. It's designed with a smooth finish and matt back ...

4 Comments

Have your say - avoiding the queues

We'd all prefer to beat the queues and busy spells. But we're looking at how we can improve the experience when we are busy and there's a bit of a call queue.  

0 Comments

EE TV is here

EE today launched its new TV service, EE TV, available with EE Broadband. EE TV means amazing entertainment and sport, with Sky channels from NOW, Netflix, TNT Sports and more – through flexible packa...

204 Comments

Welcome to new EE

New EE does more New EE is here and we’re so much more than just mobile. We’re for everyone, regardless of network, with new tech, new services and heaps of inspiration for every aspect of your life. ...

53 Comments