Community Activity

Add ons

How do I check and change what extra I have on with not being able to get into my account? I go away Wednesday and I need to put the data roaming on!

Broadband connection, first time.

The engineer came to my flat to install the EE small white box and  the opctical cable ,  but I still don’t have wifi,  there is a green light blinking, what should I do to solve that? 

Resolved! Application error: a client-side exception has occurred

No matter which browser I use, on the phone, laptop, or app, I cannot do anything in Manage My Account. It always goes to a blank screen that says "Application error: a client-side exception has occurred".  My husband's account works fine, but mine d...

EE Broadband blocking websites

Hi all,Last 2 weeks I have noticed that using my EE Wifi I cannot access certain websites anymore. I haven't set any parental settings and I don't even think there is any settings as I only have broadband account. Could it be that EE randomly blockin...

EE Perks account deactivated

Hi - tried to register this evening, receiving account deactivated message when trying to log in. Tried password reset and still not working. Can this be re-activated please? Thanks! 

EE wifi customer « Log in now » doesn’t work

Hi there, I’m a BT customer but can’t access the EE Wifi (as in general roaming wifi). When I click on ‘Log in now’ (below ‘Already a customer?’), nothing happens. The box to log into the wifi doesn’t appear.I can log in on my phone, so it’s just my ...

Resolved! Change direct debit date for home broadband

I am a mobile as well as home broadband customer.When I login, I am able to follow the links to change my direct debit date but ONLY for mobile, which I don't need to change.My home broadband takes the payment just before pay day and I don't always h...

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