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software update 20/10/25

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Smith861
Contributor
Contributor

‎20-10-2025 08:21 PM

any idea what the new software update provides ? im on EE broadband EETV i have pro box 

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DarrenDev
EE Product Expert

‎21-10-2025 09:57 AM

Not related to GB News at all - they chose to remove their app, and doing so is just a config change.

The update going out this week includes performance improvements in the UI, a fix for the UI restarting itself unexpectedly, and a fix for bug that caused BBC iPlayer to crash.

Feedback in trials of this update have been the most positive we've seen in a while, so hopefully you'll see the benefits too.

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XRaySpeX
EE Community Star
EE Community Star

‎20-10-2025 10:45 PM

What? A s/ware update to a TV Box?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Weerab2024
Problem solver
Problem solver

‎21-10-2025 08:44 AM - edited ‎21-10-2025 08:46 AM

@XRaySpeX it was the pro box.

@Smith861 There is never really any change notices released unless we ask for the reason behind the update.

I notice that you can schedule from some of the highlights at the top of the home screen but I am not sure if that was there before. 

Hopefully a member of staff can assist us with this. 

 

EE Pro TV box, Full Fibre 900
For EE contact details see
https://ee.co.uk/help/contact-ee
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Weerab2024
Problem solver
Problem solver
In response to Weerab2024

‎21-10-2025 09:52 AM

Also probably something to do with the GB news app being removed today.

EE Pro TV box, Full Fibre 900
For EE contact details see
https://ee.co.uk/help/contact-ee
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DarrenDev
EE Product Expert

‎21-10-2025 09:57 AM

Not related to GB News at all - they chose to remove their app, and doing so is just a config change.

The update going out this week includes performance improvements in the UI, a fix for the UI restarting itself unexpectedly, and a fix for bug that caused BBC iPlayer to crash.

Feedback in trials of this update have been the most positive we've seen in a while, so hopefully you'll see the benefits too.