18-06-2026
04:54 PM
- last edited on
18-06-2026
05:36 PM
by
ErikaB1
all of a sudden my tv will not pair with my modem ,I have tried the usual off unplugging everything ,checking the time is correct ,resetting network everything basically I can see online and just won't connect ,I put password in and nothing.

[Mod edit: Image rejected as it contained personal information]
19-06-2026 09:32 AM
Hi @grovsey,
Welcome to the Community!
I'm sorry to hear about the trouble you're having with your TV. Are you able to connect your other device to your WiFi without any issues?
Rach
19-06-2026 11:29 AM
@grovsey , have you logged in to your router and clicked on compatibility and tried connecting that way, as it may need you to use 2.4 GHZ rather than the 5 GHZ and that is why you are having problems?