24-07-2024 12:45 PM - edited 24-07-2024 01:33 PM
To celebrate the Olympic games, all EE TV customers (with discovery+ basic) are getting a free upgrade to discovery+ standard.
You'll have access to the upgraded content (via discovery+ app and channels) so you can watch every moment of the Olympics, which kicks off on July 26th.
Who will get it
The upgrade will be free to all our discovery+ basic customers. The free upgrade runs between 22nd July to August 12th.
After August 12th access to the content will no longer be available, including any recordings made from the Eurosport channels.
What if I already have discovery + Premium?
For our Sport, Big Sport, Sport on Copper and Full Works customers (or customers who take our TNT Sports add on) who already have access to the Olympic coverage via their Premium subscription, you’ll see 7 extra Eurosport channels in the TV guide.
What will I get?
This means that ready for the opening ceremony, all eligible customers will have access to:
We have thousands of customers who haven't activated their discovery+ subscription. To make sure you don't miss out, please click here to activate your subscription.
26-07-2024 04:05 PM
@Kelly2106 did you activate with 2 different email addresses? I can see your EE TV entitlement for discovery+ was activated 45 minutes ago, and should work fine.
discovery+ don't care about devices - a subscription on one device is the same as any other. If you're seeing different behaviour then please try logging out of the app and log in with the account that you know works.
26-07-2024 05:11 PM
Hi
Trying to watch the olympic coverage on discovery plus and can view the opening ceremony buy nothing else, just get the message 'This concent isn't available from your affiliate providor".
Same on two TV's, is this likely to be fixed?
28-07-2024 08:40 AM
@trtame you appear to be posting from a Plusnet broadband connection, with an email address that isn't registered with BT or EE - do you have a BT or EE account from which you're getting your discovery+ subscription? If so, please email me at tv.apps@ee.co.uk with details.
07-08-2024 03:03 PM
I need a help pleaaas my line not working
07-08-2024 03:44 PM
For the best attention to your problem, call EE on 150.