Tv subscription channels not found

NikkiWebber
Visitor

Just moved services to a new house. Broadband seems fine but subscription channels for tv aren’t working. Gives error code BTP-16002, IPC6007

1 REPLY 1
Michael_D
EE Community Support Team

Hi @NikkiWebber 

Welcome to the community.

There could be a couple of things with the errors you are seeing. If you enter each error code on our What do the EE TV error codes mean page, there are some steps to take to see if that gets it working, and then refers you on to our TV team if you still need help.

Michael