19-05-2025 03:36 PM
Okay, I'm new to this EE TV BOX, just been shunted over from BT as my contract is coming to an end. I didn't have any BT TV apps, just the normal Channels.
The box comes with little useful information, like how to access any recordings you have made? And the options has both of us totally confused. We now have 3 handsets, EE, TV and Video, so many buttons to hit! Yes we have a video and it still works, and play pass the handset to find out which one does what and then get lost! The online EE- Help function is little more than useless, it just takes you to a whole load of other links so you can't nail a problem without a lot of searching and then find there's no actual help anyway.
Solved! See the answer below or view the solution in context.
19-05-2025 06:12 PM
Hi @ajw1100
Welcome to the community.
Have you had a look at our device guide for the EE TV Box? There are some handy step-by-step hints on there for checking/viewing/deleting recordings etc and what the buttons do on the remote control.
Help and Support for your EE TV Box | EE
Chris
19-05-2025 06:12 PM
Hi @ajw1100
Welcome to the community.
Have you had a look at our device guide for the EE TV Box? There are some handy step-by-step hints on there for checking/viewing/deleting recordings etc and what the buttons do on the remote control.
Help and Support for your EE TV Box | EE
Chris
19-05-2025 08:51 PM
Hi Chris.
Thank you for the link, I have sorted out Netflix and still need to find Discovery+. plus the Now family of TV. I need to play around with the remote a bit more!
Alan.
20-05-2025 09:07 AM
Cheers @ajw1100, please let us know if you have any more questions!
Peter