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TNT sports and eurosport

Lin57
Visitor

‎24-05-2024 06:52 PM

I have just moved from BT to EE broadband and kept my sports channels. I set it up last night but still no access. How long does it take and/or should I speak to EE to get it set up as when I try to access it they provide a code for setting up but thought this would happen automatically. Thanks 

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎24-05-2024 06:58 PM

@Lin57   What you had is now irrelevant as that was with BT.  You’ve moved over to EE so it needs to be re-set back up.  If you can not gain access you’ll have to call EE customer support 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
DarrenDev
Ace Contributor
Ace Contributor

‎24-05-2024 06:58 PM

When you say you set it up, what do you mean?  Our systems show that you haven't activated it yet.  You should have received an email inviting you to activate discovery+.  When it takes you to the discovery+ site, you need to use the "Sign in" button in the top right corner to pair the subscription with your existing discovery+ account.