Hi there,
I have ticked the thumbs down symbol on the website page to say the issues have not been resolved. I haven't actually spoken to anyone the last time but the previous time, which was less than two weeks ago, I was in video contact and it seemed to resolve the issue at the time. It is always on live sport and occasionally on other programmes. I have actually changed my package and opted for the new 7 router and booster to see if that makes a difference. I'm waiting for it to arrive so time will tell if that's the answer.
Kind regards
Karl
[Mod Edit: Full name removed - Kindly refrain from sharing PII on the public forum]
