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Series link not working.

johnbhoy1979
Established Contributor
Established Contributor

‎03-11-2025 03:23 PM

Hi

I've just upgraded to full works 2 weeks back so I can record sport.

I series link sky sports racing so I can watch races when I get home. But it doesn't record everyday.  Sometimes it does but I can't depend on it.  I've factory reset and done everything I can think of.

Is there anything that can be done?  I'm sure it's not a faulty box as it works fine for everything else

 

Thanks in advance 

0 Helpful
3 REPLIES 3
Christopher_G
EE Community Support Team

‎03-11-2025 06:56 PM

Hi @johnbhoy1979 

There are a few possible reasons for this, which are laid out on our Problems with Recording on EE TV Box Pro help page. 

Please check the signal status to make sure you're getting a strong signal, and try using the Smart mode.

If you continue to get problems with your recordings, have a chat with our EE TV Technical Support team and they'll check everything from our side.

Chris

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johnbhoy1979
Established Contributor
Established Contributor
In response to Christopher_G

‎03-11-2025 07:04 PM

Hi Chris. 

Yes it's in smart mode.  Also it can't be a signal problem as sky sports racing comes through the Internet. 

Just disappointed with Ee as there seems to be so many issues with it. 

 

Thanks for your advice. 

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zulu17
Problem solver
Problem solver
In response to johnbhoy1979

‎03-11-2025 08:41 PM - edited ‎03-11-2025 08:43 PM

Hi @johnbhoy1979 

This thread describes some of the recent/current issues 

https://community.ee.co.uk/t5/TV/EETV-Recording-Quite-Rudamentry/m-p/1571682

the advice given then 

Unfortunately, for now, the recommendation is to schedule programmes individually instead of series record.

 

 

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