Sending recordings to EE TV box from iOS app error message

[PaulB2005]

Hi

the last few days if I send a recording request to my EE TV box after about ten minutes an error appears in the iOS app stating that the recording failed to be sent to box and asks if the box is plugged in and switched on. 

Thing is, when I check the EE TV box the recording has been scheduled but that app says not.
Force close the app and reopen and the app states the recording is now scheduled.

This was fixed a while back I believe but has now returned.
Anyone else?

[DarrenDev · Accepted solution]

Sorry about that @PaulB2005 

That error means that your box hasn't updated the cloud to report that the recording has been scheduled correctly.  It should normally happen within 2 minutes, but it's sometimes taking longer for you.

We have a new EE TV app coming out soon, which will behave a little different here - you shouldn't see this issue anymore.

[PaulB2005]

Hi @DarrenDev 

Many thanks for the information.