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Samsung tv wont connect (hope rite forum)

Wantmebed
Valued Contributor
Valued Contributor

My Samsung smart tv was connected to my EE broadband . Haven't used tv for couple weeks turned on last night said not connected so went through connection wireless put in password got pic underneath. So put in manually all data found on Google as nothing on my EE app to help and dont have computer, still won't connect. Reset tv to startup still won't connect rebooted rougher still won't connect. Now also have all these other listed wireless connections including my printer. Last attempt WPS still says wireless network disconnected any ideas ??? Plz Thanks in Advance

20250705_224817.jpg

10 REPLIES 10
XRaySpeX
EE Community Star
EE Community Star

Try setting up Compatible WiFi on the router under Advanced > Wireless Settings & connect your TV to that.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Wantmebed
Valued Contributor
Valued Contributor

Nope still get 

17517702001103589969939789845955.jpg

Show us the list of WiFi networks the TV sees.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Wantmebed
Valued Contributor
Valued Contributor

1751773286583355784945456358550.jpg

20250706_044227.jpg

Wantmebed
Valued Contributor
Valued Contributor

And non of them will delete the EE.      73 only one I want

Your 2nd pix which you said won't connect to my suggested Compatible WiFi isn't even trying! It's trying to connect to EE-CFMP73 when you should be trying EE-CFMP73-Comp.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Wantmebed
Valued Contributor
Valued Contributor

EE- CFMP73 Is my router it's always connected to that will try comp but think I did try that yesterday with the password of router but that password goes with the 73.

Wantmebed
Valued Contributor
Valued Contributor

Nope and the ip add, subnet m, gateway, dns all still at 0.

17517743518781094898013687803048.jpg

XRaySpeX
EE Community Star
EE Community Star

Yes, EE- CFMP73 is your router but so is EE- CFMP73-Comp. It's the Compatible WiFi you should have set up at my suggestion. When you were activating it you would've given it a pwd not necessarily the same as your main 1.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP