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Question about Smart Hub

BobbieDuncan
Investigator
Investigator

‎09-02-2024 10:41 PM

We have very recently installed our Smart Hub Plus. The main phone line is in the kitchen and that where the Smart Hub is. Our BT TV box in the sitting room is no longer connected via Ethernet. We can’t connect it physically. What am I missing here please?

0 Helpful
21 REPLIES 21
BobbieDuncan
Investigator
Investigator
In response to XRaySpeX

‎10-02-2024 12:41 AM

Hi. I have to say that what you have written is white noise to me. 

0 Helpful
DarrenDev
EE Product Expert

‎10-02-2024 12:46 AM

Ok, the important thing is that you're back online, but it sounds like we may be able to improve your setup a little.

I'll check your account set up on Monday and confirm exactly what devices you have, and then let you know if there's anything that would benefit from being changed.

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