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Pixelating HD channels

Collins56
Visitor

‎20-11-2024 07:29 PM

I have been with EE for approx 6mths & have had pixelating issues from the start. My box is hard wired via ethernet to the router with the TV aerial also running through the box. I have also upgraded as advised by the EEshop in Sheffield. The HD channels are still unwatchable. 

HELP PLEASE

0 Helpful
1 REPLY 1
Minkey1
Star Contributor
Star Contributor

‎20-11-2024 08:25 PM

What was the upgrade? What BB package do you have?

Is your TV smart? If it is, does it play apps OK?

If it isn't, will it play Freeview HD channels OK with an aerial direct into it?

Mike
EE Fibre 900 via SH+ with 2 Extenders, EE TV Pro & Mini boxes, 2 EE SIM's only, all originally BT.
LG Oled, Denon/Cambridge Audio 7.1, Panasonic 4K player, Apple TV 4K
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