Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Payment service is not available. please try again later

Robinio76
Investigator
Investigator

‎24-02-2025 10:27 AM

Just wanting to add a tv to my phone bill and it keeps saying this. 

Wondering why this has not been sorted and reason for it.

0 Helpful
2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

‎24-02-2025 11:55 AM - edited ‎24-02-2025 11:58 AM

@Robinio76 ,you can make a payment here:

https://ee.co.uk/bills-payments/mobile/fast-payment-paygI

You may need to speak to customer service otherwise, not sure what you are trying to do to add TV to phone bill, please explain a little more if you need more help.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
Robinio76
Investigator
Investigator
In response to Schockwave

‎24-02-2025 01:37 PM

There is a Samsung TV and tnt sports package available. Which I was trying to purchase. 

it basically says you can and the monthly charge to your phone bill then you go to add it and it says payment service not available. It's been like that for 4 days now.

Spoke to an advisor and they said they couldn't access it either.

I am presuming a technical fault but not a great look for EE. 

 

0 Helpful