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New to EE 🤦

Chowy
Explorer

Been with Sky for 20 plus years and paying for the privilege, made a snap decision which is very unlike me, I can cope with a change with the OS / Interface, however I was told when I ordered, told when enquiring in store and it was repeated in store today that I cannot record on the mini box ( I can live with that) but I can watch recorded content on My Tv, been on hold for 50 minutes only to be told yes I am correct you cannot record and no you are not correct that you can watch items in My Tv, in fact they just don't appear, I'm now in a position Sat in the back room while the kids have primacy and I'm left with whatever I can find and can't watch what I have recorded. Personally a backward step and worst of all, just about everyone says it can be done, but alas not, feeling a fad let down and mis-sold. Anyone else had the same experience? 

22 REPLIES 22
zulu17
Scholarly Contributor
Scholarly Contributor

Hi @MoonWillow1 


@MoonWillow1 wrote:

Website ays you can record 2 programmes and watch a program on demand. Er no that's not true

 


You would be restricted to two EPG IP channels so if you are recording 2 then you wouldn't be able to watch a third but you should I believe be able to watch an ondemand player programme or a recorded programme.  What are you experiencing when you try to do so ?

It tells me I gave two many recording even though I only have 2


What were you trying to watch when it showed that message?