NEW LG OLED TV won’t connect to wifi

[Molyneux66]

My TV sees the wifi but is ‘unable to connect’ have rebooted everything and checked password many times.   TV does connect to my iphone hotspot  even though I had only 2 bars of 5G

Trying to talk to someone at EE is difficult currently holding for over 30 mins.  LG  customer support says it’s likely to be router incompatibility

Any one else had this problem?

[DarrenDev · Accepted solution]

Log into the router admin page (details shown on the router label) and enable the compatibility wifi network. This provides an additional wifi network using older wifi standards that are compatible with more devices.

[grovsey]

my Samsung TV used to connect to TV then last week it stopped .when I try setting it up my TV sees the WiFi but when I put password in won't connect .it's driving me nuts trying to fix it

[grovsey]

fantastic this worked amazing thanks