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Losing streaming of TNT Sports on EE TV?

neilb973
Visitor

‎13-05-2026 10:33 AM

Since the switch from Discovery+ to HBO Max, I have been able to stream using the HBO Max app.

However, this stopped abruptly at the weekend and I have an email from HBO Max which seems to suggest that my 'temporary' ability to stream has ended and that I don't have a subscription to this now. It appears to be inviting me to pay more for an additional subscription.

Firstly, is this right?

Secondly, if I cannot stream TNT Sports 'on the go' any longer, is this a significant change to the service being offered/provided and can I cancel my EETV package with EE as a result?

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1 REPLY 1
DarrenDev
EE Product Expert

‎13-05-2026 10:38 AM - edited ‎13-05-2026 10:41 AM

During migration to HBO Max, all accounts were revalidated to ensure that they're still entitled to access the app.  For those where a valid subscription couldn't be found, a temporary subscription was provided to allow further time to validate accounts.

On May 7th, all accounts that still couldn't be mapped to a bill were stopped.  This will be what you experienced.

Where does your subscription to TNT Sports come from?  EE mobile? Broadband?  EE TV?

 

Update: I've just found your account, and can confirm there's an error on it.  I'm getting it fixed now.

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