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Live tv freezing

Chriscunniffe
Visitor

‎22-06-2026 08:27 PM

Hi, I'm having issues where my tv pixilated, or freezes. And occasionally flashes an error saying check broadband. I've reset everything on numerous occasions but still does it. Been going on for over a week now, but gradually getting worst. 

Any Help would be appreciated.

 

Thanks

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Aordo
Visitor

‎22-06-2026 09:21 PM

Just adding here, that I am having the same issue you describe...  it started roughly around the 25th May and is intermittently affecting just live TV for any channel where parts of the picture freezes and distorts with occasional error messages saying the the box cannot reach the Internet. Digital apps like Netflix, YouTube etc look to be able to buffer and the issue doesn't present itself.

We seem to notice the issue get noticeably worse in the evenings.. Not very scientific as most days we are out at work but on the weekends the issue is less pronounced. Pretty much not using the TV service as a result... 

Router is approx 3 to 4 metres away from the TV box and no matter what I do can I make the signal better... Going to be calling tomorrow to support but hoped it was related the recent posts around firmware problems.. 

 

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