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ITVX

Crobe7
Visitor

‎06-06-2025 02:59 PM

Watching a programme on ITVX lets me watch untill 2nd set of adverts then freezes. When I go back it makes me watch the adverts all over again. Happens every time. Annoying that even on record we have to watch adverts!

0 Helpful
1 REPLY 1
Peter_W
EE Community Support Team

‎06-06-2025 06:25 PM

Hey @Crobe7.

Welcome to the EE Community!

I've not heard any similar reports with ITVX freezing like this; do you get any error messages when this happens, and is it as you're coming back out of the ad break?

Also if you haven't already, can you please try a light reset on your box, as indicated in our help guide here?

Peter