EE customer service number

Pamk66 · ‎30-06-2026

Trying to contact them for 2. Reasons

1. wanting a recordable tv box . Only got a mini .
2. My tv , re mini box, fire stick all get disabled when I switch off them at night and restart in morning

DarrenDev · ‎30-06-2026

The recommended way to contact EE is via https://ee.co.uk/contact-ee which provides specific teams to call or chat online with, depending on your requirements.

View solution in original post

XRaySpeX · ‎30-06-2026

Try calling EE CS on the Freephone no.(Opt 1) in my sig.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Chris_B · ‎30-06-2026

@Pamk66 did you get this mini box from EE because you only get that if you have got the pro box or an Apple TV as your main box the mini boxes are not sent out as standalone items. Do you have an EE TV subscription?

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

DarrenDev · ‎30-06-2026

@Chris_B incorrect. Mini box is available as the main box.

Pamk66 · ‎30-06-2026

No I only got the mini when I changed over from sky. When I try fone only get 2 options 1 for monthly payment for phone tablet etc . 2nd please give number of phone

not much help at all . Also live chat bot is next to useless

I am thinking of just cancelling due to this . If everything has to get reset all the time my husband has tried to show me but I cannot do it.

DarrenDev · ‎30-06-2026

The recommended way to contact EE is via https://ee.co.uk/contact-ee which provides specific teams to call or chat online with, depending on your requirements.