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EE and NowTV

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DidsburyOwl
Explorer

‎17-11-2025 06:42 PM

Hi. Just taken out a Bug Sports package. Can get Sky Sports through the EE box but don’t seem to be able to get it through the NOW TV app on an iPad. It says account not registered. Is it just limited to watching it through the box or is there away to watch it through a different device. Thanks

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Chris_B
EE Community Star
EE Community Star

‎17-11-2025 08:15 PM

@DidsburyOwl  You need to sign in to the same account that you use for Now TV via EE.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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Chris_B
EE Community Star
EE Community Star

‎17-11-2025 08:15 PM

@DidsburyOwl  You need to sign in to the same account that you use for Now TV via EE.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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DidsburyOwl
Explorer
In response to Chris_B

‎17-11-2025 08:45 PM

Thanks for this. Do I just use my EE email and password on the NOW app?

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Weerab2024
Scholarly Contributor
Scholarly Contributor
In response to DidsburyOwl

‎18-11-2025 01:15 PM

If that's the only email and password that you know of and you haven't had a now TV account before with the same email or password then yes 

EE Pro TV box, EE mini box, Full Fibre 900, Sky Stream