Discovery +

[Md110769]

Hi

just joined EETV and having trouble with discovery +. 
It took several calls to tech support to activate but I now can access the app however the only thing I can watch is the free to view things. All other programs say subscribe now 

Is this right or do I need to moan to tech support again?

[Michael_D · Accepted solution]

Hi @Md110769 

Welcome to the community.

It is best to check that discovery+ has fully been enabled on your account in the EE app by going to Manage then TV & Sport. If then scroll down to Extras, it should show as activated or give you the option to activate.

If it letting you activate, click on it and follow the steps to activate the subscription.

If it already shows as activated, it would need another call to our tech guides so they can help further with the activation. 

Michael