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Dead end

robh661
Established Contributor
Established Contributor

‎06-06-2024 10:15 PM - edited ‎06-06-2024 10:18 PM

I thought I would go further and start enquiring about getting EE tv in readiness for when my Sky contract comes up, as well as taking advantage of the £15 a month that I’d been offered. 
But when I phoned both numbers one ending in 150 & the other in 6000, when I chose option 1, it then asked me to confirm the last 3 digits of my account number, which didn’t match and then asked me for my mobile No. which I couldn’t give as I’’m still with O2 until Oct. 

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎06-06-2024 10:23 PM

@robh661 : You know to have EE TV you need to have EE BB?

Try calling EE Sales on +44 800 956 6000 (option 2 > option 4) . That won't ask for an EE mobile no.

 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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robh661
Established Contributor
Established Contributor
In response to XRaySpeX

‎07-06-2024 12:15 AM

That’s how I got the EE tv offer, because I’d already switched from BT to EE, back in April.  

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