cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Control sky Glass TV with EE Pro Remote

dalcock
Visitor

Hi,

I am trying to get my EE TV box Pro remote to control the volume on my Sky Glass tv. Are there instructions to do this? I have seen the video available on the old EE remote but this does not work on the new remote that comes with TB box Pro. Help 😀 

5 REPLIES 5
Christopher_G
EE Community Support Team

Hi @dalcock 

Welcome to the community.

Have you tried holding down the Home and 9 keys at the same time for a few seconds? It should flash three times.

Pairing your EE TV remote | TV Help | EE

Chris

Jhced
Explorer

Hello did you manage todo this? I'm having the same trouble I've tried the home and 9 didn't work 

Lesley_W
EE Community Support Team

Hi @Jhced 

Welcome to our community.

Does the remote flash at all when you try?

Lesley

Hea17
Visitor

Home and 9 didn't work

Christopher_G
EE Community Support Team

Hi @Hea17 

Welcome to the community.

Please make sure you have new batteries in the remote control. Also, it's worth restarting all of your equipment (TV, EE TV and Router).

Let us know if pressing Home and 9 together connects it then.

Pairing and using your remote control with EE TV | TV and Sport Help | EE

Chris