04-06-2026 05:55 PM
So I bought a 48" LG TV and have spent hours trying to connect it to my router, it connects automatically to an EE option without a password (I am assuming it is still my router t is connecting to) when I disconnect from that and try to connect via a password option it will not work says it's the wrong password for router yet all my other equipment connects straight away, I have tried with using the WPS button on the router, fiber broadband. Until I can connect to the protected broadband I cannot accept the LG terms of use so cannot use the installed applications on TV. Russ.
05-06-2026 11:39 AM
Hi @RWW53
Which version router do you have?
EE’s latest Smart Hubs use newer WiFi technology. Most devices will connect without any problems, but some devices may not. Have you tried activating compatibility mode in the router settings?
Find out if your Smart Hub supports Compatible WiFi and find the steps how to do this at Connect your devices using Compatible WiFi
Ali