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Change TV package

Piotr701
Visitor

‎15-03-2026 12:07 PM - last edited on ‎15-03-2026 12:41 PM by

Hi. Unfortunately, due to my difficult financial situation, illness, and reduced income, I'm forced to cancel my TV box service. Is it possible to slightly reduce the TV box return fee based on my situation?

0 Helpful
1 REPLY 1
DarrenDev
EE Product Expert

‎15-03-2026 12:58 PM

Your best option is to give the helpdesk a call - they have procedures that can be followed:

https://ee.co.uk/help/contact-ee/account-billing/ee-tv

 

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