13-06-2026 08:16 PM
Solved! See the answer below or view the solution in context.
14-06-2026 08:32 AM
Hi @Will1960
Welcome to the community.
What is the error message that you are seeing?
There are some handy hints to help with any errors that you are seeing on our What do the EE TV error codes mean page that will give you some things to try and the next steps to take if you continue to see the error.
Michael
13-06-2026 08:29 PM
@Will1960 Have you taken a look on the TV section off the Forum?
13-06-2026 10:02 PM
@Will1960 : I presume your BB is working OK otherwise or you would be raising that 1st.
14-06-2026 08:32 AM
Hi @Will1960
Welcome to the community.
What is the error message that you are seeing?
There are some handy hints to help with any errors that you are seeing on our What do the EE TV error codes mean page that will give you some things to try and the next steps to take if you continue to see the error.
Michael