Cannot activate Netflix

[dillydally]

I have tried all day to activate my Netflix account which is part of my entertainment package.  I have pressed the 'activate Netflix' link but it takes me nowhere.  Discovery + and Now all working but Netflix is proving elusive.

[Michael_D · Accepted solution]

Hi @dillydally 

Thanks for coming to the community.

If you are trying to activate Netflix in the EE app, please try to uninstall and reinstall the app to see if that lets you activate the subscription.

If it is on the EE website, please clear the cookies and cache and try a different browser or device.

If you still aren't able to activate the Netflix subscription, give our customer service guides a call, and they'll be able to help you to get it up and running.

Michael