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First boot up of the EE Smart Hub Plus

Hello all, I made a post a week or so ago about migrating from the BT SH2 to the EE SH+, this new hub arrived today - it was told over the phone at the time of ordering last week that it would be a simple plug and play, minimal setup. I wanted to swi...

Mellman by • Investigator
  • 2 Views
  • 0 replies
  • 0 Helpful

Xbox game pass ultimate

I get game pass ultimate with my package. I haven’t received a code and when I try to activate it it just keeps refreshing. Can anyone help?

rhocar1 by • Explorer
  • 344 Views
  • 6 replies
  • 4 Helpful

Can’t activate Xbox game pass

Hi there, the past two or so days I’ve been trying to activate my Xbox game pass which was added to my contract as an inclusive extra. However, I click the link and type in my number and complete the captcha, which then proceeds to say there’s an err...

VOICEMAIL on

Trying to set up Voicemail On. I've sent VM ON (and all variations) to 150 countless times. Get the usual Sorry not working, try again later.Just tried ringing 150 and got the automated system message sent with a link, and then with Reply On. Neither...

clacro by • Investigator
  • 42 Views
  • 5 replies
  • 0 Helpful

EE App Will Not Run a Speed Test

I saw a number of previous posts at the end of last year that people were having issues with the EE App after being moved over from BT. We only moved over in Feb/March and are having the same issues. I want to try and run the tests because our wifi c...

Will182 by • Visitor
  • 1120 Views
  • 14 replies
  • 11 Helpful

Paying Broadband to EE and BT

I have just realised I am paying BT for broadband and landline (now about £50 per month) but I am also paying EE £48.34 pm as well as £21 for 2 SIM only mobile phones. I do not know what the £48.34 is for.

SOOTY8 by • Visitor
  • 24 Views
  • 1 replies
  • 0 Helpful

Resolved! Broadband

Cancel TV but till have boardband 

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