BILLINING

[000000X]

with EE for 2 months now, my third bill has jumped up from £69 to £119 - I don't understand why, I have not added anything new. 

Also I m trying to set a direct debit and the site is saying -'blocked'

[Lesley_W]

Hi @000000X 

Welcome to our community.

Have you been able to look at the bill on your online account at all?

As for setting up the direct debit, is this using the app or through a browser?

Lesley