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Apple TV+ subscription

steve22hincks
Explorer

I signed up for the 3mths free Apple+ TV subscription which ends 28th Feb. How do I go about cancelling the subscription before starting to pay? On the Apple site they say EE manages the subscription but I can't find the current set up anywhere other than signing up for 6 months.

Any idea's?

Cheers

Steve

4 REPLIES 4
Leanne_T
EE Community Support Team

Hi @steve22hincks 

Thanks for coming to the community 🙂

If you log into the EE app and select add-ons, do you have Apple TV+ showing? 

Thanks. 

Leanne.

Yeah I do see an option to sign for another 6mths but I can't see the current promotion

Steve Hincks
Katie_B
EE Community Support Team

Hi @steve22hincks

If the option to cancel is not showing within your EE account please give us a call. 

A member of our customer care team will be happy to help get this removed for you. 

Katie 🙂

DarrenDev
EE Product Expert

You signed up through your BT account @steve22hincks - you need to cancel via the same route.  i.e. www.bt.com/mybt