21-02-2024 12:09 PM
I signed up for the 3mths free Apple+ TV subscription which ends 28th Feb. How do I go about cancelling the subscription before starting to pay? On the Apple site they say EE manages the subscription but I can't find the current set up anywhere other than signing up for 6 months.
Any idea's?
Cheers
Steve
21-02-2024 01:35 PM
Thanks for coming to the community 🙂
If you log into the EE app and select add-ons, do you have Apple TV+ showing?
Thanks.
Leanne.
22-02-2024 08:55 AM
22-02-2024 11:01 AM
Hi @steve22hincks.
If the option to cancel is not showing within your EE account please give us a call.
A member of our customer care team will be happy to help get this removed for you.
Katie 🙂
22-02-2024 11:16 AM
You signed up through your BT account @steve22hincks - you need to cancel via the same route. i.e. www.bt.com/mybt