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Anybody suffering EE tv box csusing stuttering on tv programmees

Carronvalley1
Investigator
Investigator

‎12-12-2024 07:48 PM

 
0 Helpful
4 REPLIES 4
Minkey1
Star Contributor
Star Contributor

‎12-12-2024 07:50 PM

Not on my 2 boxes.

Mike
EE Fibre 900 via SH+ with 2 Extenders, EE TV Pro & Mini boxes, 2 EE SIM's only, all originally BT.
LG Oled, Denon/Cambridge Audio 7.1, Panasonic 4K player, Apple TV 4K
0 Helpful
Carronvalley1
Investigator
Investigator

‎12-12-2024 07:50 PM

Trying to exit contract due to poor EE tv box. It is shocking. 

0 Helpful
Chris_B
EE Community Star
EE Community Star
In response to Carronvalley1

‎12-12-2024 08:23 PM

@Carronvalley1  Then you need to call customer support. 

 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Northerner
EE Community Star
EE Community Star

‎12-12-2024 11:30 PM

Hi @Carronvalley1 

It is not the box but the connection. Are you connected and streaming. 

Can you provide a bit more information on your setup. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.