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Anybody suffering EE tv box csusing stuttering on tv programmees

Carronvalley1
Investigator
Investigator

‎12-12-2024 07:48 PM

 
0 Helpful
4 REPLIES 4
Profile closed
Not applicable

‎12-12-2024 07:50 PM

Not on my 2 boxes.

0 Helpful
Carronvalley1
Investigator
Investigator

‎12-12-2024 07:50 PM

Trying to exit contract due to poor EE tv box. It is shocking. 

0 Helpful
Chris_B
EE Community Star
EE Community Star
In response to Carronvalley1

‎12-12-2024 08:23 PM

@Carronvalley1  Then you need to call customer support. 

 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Northerner
EE Community Star
EE Community Star

‎12-12-2024 11:30 PM

Hi @Carronvalley1 

It is not the box but the connection. Are you connected and streaming. 

Can you provide a bit more information on your setup. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.