06-10-2022 10:47 PM
Hello, I have just upgraded to phone sim which showed that I will get 5G but im still stuck on my old 4G, please help thanks
07-10-2022 09:19 AM
Hi @MS117
Welcome to the community.
What kind of phone are you using?Chris
07-10-2022 12:49 PM - last edited on 07-10-2022 01:10 PM by DanielPA
iPhone 11
07-10-2022 01:49 PM
Thanks, @MS117
The iPhone 11 doesn't support 5G, I think that's why your phone isn't picking up 5G. The iPhone 12 and later supports 5G.
Chris
