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Text & Calls

Minnie4
Investigator
Investigator

When setting up the app it says you can monitor your calls & text usage and see who you have contacted during the day like you could with the old app. It asks for permission to access your contacts lists but when you go to your usage it just says unavailable at the moment, close the app and come back later. Does anyone else have this issue? According to EE you can no longer see you calls & texts you’ve made throughout the day 🤷🏼‍♀️

3 REPLIES 3
Christopher_G
EE Community Support Team

Hi @Minnie4

Welcome to the community.

Are you able to see this information in your My EE account online?

Chris

Minnie4
Investigator
Investigator

No, because like many others I can no longer log into my business account. 

Christopher_G
EE Community Support Team

Try having a chat with our business support team, @Minnie4

They'll do their best to help you get logged in.

Chris