Community Activity

Laptop can’t see wifi

Hi all, fired up my laptop I’ve not used for a while, in fact not used since we got EE broadband a few months ago. Problem is, it can’t pick up the router, it’s working ok - it can see the neighbours ones. All other devices see it ok. It’s running wi...

Pairing remote

Trying to pair BT remote with older Blaupunct tv, remote controls some functionality but not on off. Following steps as pair the engineer who was out yesterday but still not working.  Had to buy the remote myself too. Why some functionality works but...

SteveC38 by Contributor
  • 4 Views
  • 0 replies
  • 0 Helpful

EE B/band Compatible WiFi and Recording EE TV Issues

Following an issue with EE BB changing the security protocol by removing WPA-2 in favour of WPA-3 many of my smart home devices stopped connecting to WiFi. I found that I had to change my whole smart home to connect to the 'Compatible WiFi' option wh...

c0ntax by Established Contributor
  • 34 Views
  • 2 replies
  • 0 Helpful

TV without subscription when moving from BT

Hi, currently out of contract with BT, and have BTTV but box only, no subscription (can record TV, etc). Now out of contract and looking at moving to EE (BT don't seem to want to let me renew). Currently have BTTV but 'box only' package (was a user s...

ixdes by Explorer
  • 143 Views
  • 7 replies
  • 1 Helpful

TV BOX PRO

Hi, does anyone else have problems with the terestrial HD channels when receiving off air with this box?Have had an engineer try another box but no change. When checking TV Signal Quality: Signal Strength is 100% but Signal Quality is 0%. Talked on p...

Join the YouView research panel

Do you have an EE TV Box Pro, Mini or Apple TV device? If so, we want to hear from you.  Join MyView, a YouView lead TV research panel, to share your thoughts on your EE TV experience. Take part in polls and surveys to be entered into a free monthly ...

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JordanTA by EE Knowledge Specialist
  • 535 Views
  • 3 replies
  • 5 Helpful

Smart hub ip address setup tech info needed.

Hi. I have a customer, with a smart hub sh20a.we have installed some ip cameras a while ago, stand alone to the DVR.they then wanted to view them online from the phone. So set the equipment to be dhcp enabled and take their ip addresses from the rout...

Return kit bag

Hi I have not received our bag to return our old device. Please can you arrange one to be sent out please . Shaneen