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Contract

AZ24
Visitor

‎08-11-2022 11:07 PM

Why does it still show on my plan that I have 3 months left on my 24 month contract? When I looked at my bank statement my contract started from January 2021 EE has been taking £42 direct debit since January 2021 up and till November 2022 that makes it 23 months ive paid in full? So my understanding I have 1 more month left to pay which is dec 2022 then am out of my contract?

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XRaySpeX
EE Community Star
EE Community Star

‎08-11-2022 11:58 PM

Only if you cancel it then. These mobile contracts don't just end, just the min. term expires. They are not fixed term contracts. After the min. term they just carry on at the same price on a rolling 30-days' notice basis until you explicitly cancel, upgrade or port your no. away. There will however be a 10% discount after 3 months.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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