16-05-2024 01:27 PM
I have an EE small business account, I used to be able to access the website easily to get my invoices. Since November I have been unable to gain access, I just get an error message and told to try again later. I now have to call whenever I need an invoice and they email it over to me. I have asked when the website will be up and running again every time I call but get no information. I can't find anything about this on this website or social media. Is this just happening to me, or does anyone else have a problem. Thanks
16-05-2024 03:30 PM
Hi @Hewerja
Welcome to the community.
Our support team are aware of a small number of customers in the same situation and are working to resolve as soon as possible. Thank you for you patience.
Chris