Black list iPhone

Agrari · ‎19-10-2022

I lost my phone and I received a new one from the insurance company but I found that it’s in the black list I don’t think it should be if I got a new one so I need to know why ?

thanks

James_B · ‎20-10-2022

Hi @Agrari,

Please get in touch with Customer Care so a member of the team can look into this for you.

They'll be happy to help. 🙂

James

View solution in original post

Chris_B · ‎19-10-2022

@Agrari You need to contact your insurance company about that.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

James_B · ‎20-10-2022

Hi @Agrari,

Welcome to the EE Community. 🙂

Is your insurance with EE?

James

Agrari · ‎20-10-2022

Yes it is

James_B · ‎20-10-2022

Hi @Agrari,

Please get in touch with Customer Care so a member of the team can look into this for you.

They'll be happy to help. 🙂

James