Why hasn't EE enabled 2FA on MyEE accounts?

[Funk]

I see several years-old posts asking about 2FA - why hasn't this been implemented yet?  A simple username/password combo is NOT good enough.

Come on EE - this is 'security 101' stuff.

[paulsturgess]

I just read that same sim swap Guardian article  and after some googling ended up at this forum. It's shocking to see that this issue of 2FA was posted about years ago and EE has just buried their head in the sand.

I've filed a customer complaint and I'd encourage others to do so.

https://ee.co.uk/contact-ee/complaint/form

[Scottatsea]

Funny I have just read the same thing. The lack of meaningful and informed responses here (but more importantly tangible action) is deeply worrying. 

[Funk]

I've submitted another complaint.

Perhaps EE could put some of the massive % annual £increase they're about to to impose on us toward improving the security posture of their customer's data?

[JustinUK]

No chance lol

Sent from my iPhone