Text from EE needing details to log in and I put them in and now think a scam

[SE1969]

Have frozen my card and deleted text

[SE1969]

What else shall I do

[Mystiqueen]

Its a common scam. Some times its scam calls and sometimes you get a SMS message. Change your login details ASAP and keep an eye on your account. 

[Linzi_H · Accepted solution]

Hi @SE1969 

Welcome to the community! 

It's always best to be cautious when receiving messages like this, as we would never send a text asking for you to respond with personal details. It sounds like you've done the right thing by freezing your bank card if you entered such details. I'd suggest also making your bank aware just to be extra safe. 

If you were prompted to log into anything to do this, I'd also advise changing any passwords too. 

We have some handy information on our How to avoid and prevent scams: phishing, vishing and smishing help page, and how to report these for investigation.

Linzi