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Community Activity
PAYG account set up from abroad
Hi, I've recently switched from contract to PAYG as I moved out of the UK. The operator who helped me to close my contract said I should contact EE to open a payg account in the App. How do I open one there? I'm still logged in to the app, but I can'...
Ee
I can't get into live chat how I normally do i can't understand why iv no calling time so need to chat to them online any ideas.pleae would be greatfuĺlt appreciated thanks
Lost trade in
I did an early upgrade via the upgrade anytime on my iPhone 15 pro contract and have had nothing but issues with the whole upgrade process.I upgraded my 15 pro to the 15 pro max as the battery life on the 15 pro was not the best. I sent my 15 pro ba...
Samsung refusing to honor s25 offer
After going back and forth with samsung they are refusing to honor the offer now buds and watch as I have a discount on my account. Unless this is rectified I will be returning my handset under the cooling off period.
iPhone 15 battery not lasting long
My iPhone 15 is terrible in how fast the battery discharges. I’ve turned everything possible off and use battery save. I rarely use Bluetooth and keep my brightness down as low as I can and yet it only last for one day. I very rarely make or receive ...
Resolved! EE back office is a joke
Why is it impossible to get any sort of information on this EE back office?! who are they? Why does my case have to go them? Why don’t I even have the slightest timeframe on how long I have to wait? I can’t even get a straight answer for their workin...
All-rounder contract, with EU roaming, suddenly stopped working in Cyprus
I have been in Cyprus for a few weeks, using my EE phone to call UK numbers. I visit Cyprus regularly and never had a roaming problem since joining EE 3 years ago. I have an All-Rounder contract, with unlimited everything, including EU roaming. Roami...
I am currently in Portugal and cannot make calls
I am currently in Portugal and cannot make calls on my mobile iPhone 14 all calls are failing . I have roaming on for eu
New Extra Hub
Hi, how can I get an extra broadband hub please? Recently transferred from BT to EE and when I was with BT, I had the main hub downstairs and a smaller hub upstairs for our computer. I would appreciate your help.
Resolved! Can’t access my account
I have been unable to access my account through the app and website for months. I can’t check my bill, or pay it through the app and website - it says an error has occurred. I spoke to customer service through chat and they just told me it’s being wo...
