Scam call from 0207 131 9981.

[Shepherd17]

I received a call at 1151 Wed 2 Sept 26 from a Indian/Pakistani sounding male purporting to be from EE asking how my phone and broad band were. As I had issues with the BB the previous night, he apologised for this and would pass me through to the Technical team, but stay on the line. I did and shortly another male Indian/Pakistani came on the line and asked for my email address. I now became wary as it was unusual for any UK company to have 2 people with the some voice profile. As EE already have my email address my gut became suspicious and I hung up. I have reported this to the EE/BT Scam Alert site.

[Chris_B]

@Shepherd17  Anyone calling you and you’re not expecting that call treat is a scam caller.   If it was EE they know who you and they know your email address so wouldn’t be asking you for it. They’ll only ask you to confirm the address and they’ll say it first.   

[Peter_W · Accepted solution]

Welcome to the Community, @Shepherd17 

Thanks for taking the time to report this - you've definitely made the right call, as this definitely isn't listed as one of the numbers we call from. 

If you're ever unsure of a call, as @Chris_B has mentioned it's always best to err on the side of caution.

Peter

[ICF9]

The same thing happened to me yesterday Tuesday  01/09/2026 from 0141 536 0779

It was an Indian sounding lady and she asked me if I had any problems with my EE phone or broadband service and that they would offer me a contract reduction.She then asked me for my latest bill amount when I said I didn't know it she rang off.

[Christopher_G]

Thanks for letting us know, @ICF9 

If you could fill in this Report a scam call form, we'll pass your report on to our partner Hiya, who'll use it to improve call protection in the future.

Thank you.

Chris 

[ICF9]

I had already reported it to [email protected]

Thanks

Ian