Community Activity

Accidentally purchased credit I can’t use

I recently had to cancel my credit card after losing it resulting in my monthly PAYG subscription payment failing. I added the new card and attempted to renew my monthly pack but instead ended up just topping up with £10. I realised this only after I...

Resolved! no incoming calls

Hi,I am new to forum.Just joined  EE today, from another supplier, have  new router with cables and home phone adaptor. Transfer and set up so far very clean, and straight forward, apart from not receiving phone calls. Am I supposed to do anything?Al...

alan2012c by Contributor
  • 1008 Views
  • 10 replies
  • 5 Helpful

Cable into property

We are moving properties and where the front room will be has no TV ariel or Internet cable for the EE box (these are currently into a separate room).Will EE adjust where the cable enters the property in order for a simple white cable from the receiv...

Recommendation of excellent customer service

As a loyal EE customer and professional Google reviewer, I feel compelled to share my customer experience from my visit on Tuesday, May 20th, at 4 PM at your Crawley branch, with Taylor and Jess. I arrived at the store an hour before closing because ...

Direct debit

I’ve opened a contract less than 6 weeks ago I’ve tried changing my direct debit twice to the middle off the month instead off the end and nothings changed

Jake176 by Visitor
  • 15 Views
  • 1 replies
  • 0 Helpful

The personal touch

Looking for help on the website apparently you sometimes get addressed by the name Notset. I have deduced that this is due to an Optional name not being set in a profile. it does appear that some of the the web pages are taking this optional field no...

IMG_1971.png IMG_1970.png
zulu17 by Prodigious Contributor
  • 21 Views
  • 1 replies
  • 0 Helpful

6th Report of SMS service down in the last week

What on earth is going on with EE network? I have a bunch of Payg sims ordered at various times over the last year for different portable electronic projects and NONE of them are working to receive SMS. All of them are active, most were in use only a...

matt0909 by Explorer
  • 55 Views
  • 2 replies
  • 2 Helpful

Help

I keep getting calls claiming to be EE saying there cutting off my service in 2 days  because they know longer support 4g is that true or isit a scam? 

I ordered a tv

I ordered a tv about 2 weeks ago and I haven’t heard anything and it’s not showing up on my orders yet