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Scam call 020 3655 5736

Mchnelson2
Investigator
Investigator

‎01-09-2023 12:53 PM

Just had a call from above number, bit like one a couple of weeks ago. So I cut them off.  Offering to cut my phone monthly bill but not losing any of my benefits. Getting rather fed up with it. I know I am out of contract with EE so it does at first sound realistic.  EE need to say they will only contact by mail.

0 Helpful
3 REPLIES 3
Christopher_G
EE Community Support Team

‎01-09-2023 02:56 PM

Hi @Mchnelson2 

We do have partner companies who will contact customers with offers. That number isn't on our list of EE partners though.

Chris

Mchnelson2
Investigator
Investigator

‎01-09-2023 03:13 PM

How hard would it be for customers to give you a safe name for phone call interaction?

 

”You: Good afternoon, I am calling you from EE to offer you something.

Me; What is my safe word?

You: Napoleon

Me: okay what are you offering me?”

Christopher_G
EE Community Support Team
In response to Mchnelson2

‎01-09-2023 03:25 PM

That's a good idea, @Mchnelson2.

Chris

0 Helpful