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Scam Call from Zimbabwe

charli60
Visitor

I have been getting about 4 - 5 of these a day, My phone rings one ring and then stops. 

I have had a family member in ICU recently and so my phone is important. 

I would like to speak to someone to stop these calls - I have blocked every one but that has no effect - How does one get to speak to a human being at EE ?? 

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

You may be able to find an app-based solution that allows you to block calls from particular number ranges - on the basis that you're happy to do so.

 

But EE can't stop people from calling you.

View solution in original post

2 REPLIES 2
Northerner
EE Community Star
EE Community Star

Hi @charli60 

 

Have you blocked the numbers on your device? 

 

The problem is if they call from different numbers EE cannot block them. Your only option is a new number. 

 

To speak to EE call 150 from your handset.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
bristolian
EE Community Star
EE Community Star

You may be able to find an app-based solution that allows you to block calls from particular number ranges - on the basis that you're happy to do so.

 

But EE can't stop people from calling you.