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Re: How do I change the adult content filter. I am over 18

Dominik1987r
Explorer

‎26-10-2023 09:15 PM

Hhello

0 Helpful
10 REPLIES 10
Dominik1987r
Explorer

‎26-10-2023 09:16 PM

Video open 

0 Helpful
XRaySpeX
Grand Master
Grand Master

‎26-10-2023 11:15 PM

@Dominik1987r : Are you on contract or PAYG?

  • On Contract: Follow Switching Content Lock OFF or ON .
  • On PAYG: You can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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amir24
Explorer

‎28-01-2024 02:25 PM

hello i am over 18 years old and i whant to unlock the filters please

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XRaySpeX
Grand Master
Grand Master

‎28-01-2024 02:28 PM

@amir24 : Just scroll up & you'll see.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
amir24
Explorer

‎28-01-2024 02:31 PM - last edited on ‎28-01-2024 02:39 PM by

hello i am over 18 old and i want to unlock the filtering my number is *********

 

[mod edit: removed personal details from the forum]

0 Helpful
Leanne_T
EE Community Support Team
In response to amir24

‎28-01-2024 02:37 PM

Hi @amir24 

Our 'How Do I Turn On Parental Controls on My Device?' help page has details on removing the content lock. 

Leanne. 

0 Helpful
Furby89
Visitor

‎23-02-2024 02:43 PM

I cant acces 18+sites

 

0 Helpful
Leanne_T
EE Community Support Team
In response to Furby89

‎23-02-2024 03:36 PM

Hi @Furby89 

Thanks for posting 🙂

Our 'How Do I Turn On Parental Controls on My Device?' help page has details on removing the content lock. 

Leanne. 

0 Helpful
Itzdean96
Visitor

‎27-03-2024 11:02 PM

?

 

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