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Possible scam call

Tc89
Visitor

I had a call from 01980 682089 today. They offered to cut my EE bill in half for 12 months and send me a free pair of Samsung earbuds. I was mildly suspicious but I couldn't see what they were hoping to gain from the info they were asking for (full name, email, postal address). Then they wanted me to tell them a pin code they were sending me and I became uncomfortable and was reminded of a time my fb was hacked in a similar way. Does anyone recognise the phone number? This is the second time they have called and tried this, the first time I was busy and shut them down straight away but this time I was curious.

1 SOLUTION

Accepted Solutions
Schockwave
EE Community Star
EE Community Star

Hello @Tc89 ,

Welcome to the community,

That is definitely a scam call, so long as you have not given any personal information, you should be fine, otherwise I would advise you to change your passwords.

Here are the partner numbers:

https://ee.co.uk/help/profile/manage/phone-calls-from-our-partners

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

View solution in original post

1 REPLY 1
Schockwave
EE Community Star
EE Community Star

Hello @Tc89 ,

Welcome to the community,

That is definitely a scam call, so long as you have not given any personal information, you should be fine, otherwise I would advise you to change your passwords.

Here are the partner numbers:

https://ee.co.uk/help/profile/manage/phone-calls-from-our-partners

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.