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Phishing emails

CarolineB9
Explorer

‎11-09-2023 06:29 PM

Why am I receiving messages asking for payment of my bill, when it's showing paid on the app and in my bank? It's listing additional charges for non payment as well.

0 Helpful
4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

‎11-09-2023 07:03 PM

It probably a scam.

Does it have a link in it that it tells you to click? Don't go there but what was the link?

Report it to EE by forwarding the email to phishing@EE.co.uk .

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
CarolineB9
Explorer
In response to XRaySpeX

‎11-09-2023 07:33 PM

Hi, I thought so too and reported it to Hotmail so it's disappeared from my emails. But I just wondered had anyone else had it. Thankyou for your reply 🙂

XRaySpeX
EE Community Star
EE Community Star

‎11-09-2023 07:37 PM

There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to update your a/c.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
acrusham
Visitor

‎13-11-2023 02:59 PM

CarolinB9

I also received such an email and in additonal i have received this twice now over various months.But when i checked on the offical EE website i was FULLY paid.Also i noted that the amount being asked for in the phishing email does not reflect what i pay it was slightly higher.

I also will report to EE via the email listed below.

I am glad it's not just me.

Regards

 

0 Helpful